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  • Trade Counter Assistant

  • Ref: CS407
  • Location: Wirral
  • Type: Permanent / Full-time
  • Salary: £18,500 - £20,000 Per Annum
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Our client is an e-commerce based business which due to growth is now seeking a Retail Assistant to join their team. This is a great opportunity for someone wanting a career position offering development and growth with the business. Working 9.30am - 5pm Monday - Friday with no weekends or evenings this job offers great work/life balance. Joining a friendly small team, you will benefit from 28 days annual leave, and pension after probation period. Dress code is casual. Location is commutable with links via bus and train, however parking is available.

Duties will include:

  • Act as primary point of contact for online and mail order customers, answering phone and email enquiries, resolving complaints and processing orders in an efficient and timely manner.
  • Develop in-depth knowledge of products to inform your customer service.
  • Process and fulfil online and phone orders, including picking, packing and labelling for dispatch.
  • Unpack and process daily deliveries, process returns and keep storage areas organised and easy to navigate.
  • Fulfil any other role duties as directed.


Experience/ Skills
  • Retail or sales admin background
  • Customer Service
  • Physically fit and able to unpack and process deliveries and manoeuvre stock between storage areas.
  • Computer Literate
  • Good telephone manner
If you have the relevant skills and experience, please forward a copy of your CV to
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Job: 'Trade Counter Assistant' // Job URL: '' // Job Ref: 'CS407'