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Account Manager - Remote Worker
- Ref: FS39
- Location: London
- Type: Permanent / Full-time
- Salary: £30,000 - £40,000 Per Annum
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A new role has arisen with our highly successful, established and expanding client. With an extensive employee benefits list- making this business
a great "employer of choice"!! Our client are looking for an Account Manager to join their team.
To create long-term, trusting relationships with allocated accounts. Actively identify new business opportunities from existing clients and actively
seek new sales opportunities for new clients.
Overview of Responsibilities
Serve as the lead point of contact for all customer account management matters
Develop strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports.
Answer client queries and identify new business opportunities among existing customers.
Liaise with cross-functional internal teams to improve the entire customer experience.
Collaborate with sales team to achieve KPIs while keeping our clients satisfied and engaged with our products and services in the long-run.
Collaborate with sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed
Clearly communicate the progress of timely initiatives to Line Manager and other departments as directed by Line Manager.
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Prepare reports on account status
Experience / Skills
Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation.
Solid experience with CRM software and MS Office (particularly MS Excel)
Experience delivering client-focused solutions to customer needs
Proven ability to manage multiple account management projects at a time, while maintaining sharp attention to detail
Effective listening, negotiation and presentation abilities
Strong verbal and written communication skills
If you feel you have the relevant skills and experience and you are interested, please email a copy of your CV to email@example.com.
If you haven't heard from us within 1 week, please assume your application has been unsuccessful.